Here are the 5 steps to help you throughout your order.
Step 1: Add items to the shopping cart
Once you have made your choice, click on "Add to cart" from the product sheet.
Your basket will open and confirm the addition of the item.
To add more items, click on Continue Shopping.
To finalise your order, click on View my cart. Your final cart will be displayed, you will be able to adjust the quantities and modify your selection. It is also in this cart tab that you will be able to enter your promotional code if you have on (see article : Using a promotional code).
Finally, to validate your basket, click on Proceed to checkout.
Step 2: Create or Login to your customer account:
If you do not yet have a customer account, you must enter your e-mail address and create your password in the New customer? Create your DORCEL account.
For the creation of your account, the following information is requested and is mandatory:
- an e-mail address
- a password: this must be at least 8 characters long, including a number, a letter and a special character.
- your title, your first name, your surname
- your delivery address
- your invoice address, (NB: invoices are only sent on request)
- a telephone number: essential for the carriers to send you your delivery information
- your date of birth: we validate the majority of our customers
Step 3: Choose a delivery method and your add your address
You have the choice between a delivery :
- At home with Colissimo or Chronopost
- At a collection point with Mondial Relay
- In one of our stores with Click & Collect or E-Reservation
Step 4: Choose your payment method
You have the option of choosing a different billing address from your delivery address. The payment step allows you to choose your payment method and specify the required information. You can pay for your order by Credit Card, or via a Paypal account.
If your order includes DVDs or magazines, the choice of Paypal payment will not be displayed. Once the choice of payment has been established, you will be redirected to the secure payment page in order to enter your bank details.
Step n°5: Validation of your order
You will finalise your order by clicking on Checkout.
You will receive an order confirmation by email, summarising your order in details.